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Sep 3, 2022

How Powerful Questions Expand Our Influence

I count Thomas as one of the top ten most impactful people in my life. When I say impactful, I mean he changed the direction of my life...

Mar 8, 2022

Is It Better to Be Tough or Compassionate?

Follow the latest leadership fad and you are likely to get whiplash. Like a pendulum set in motion, the leadership industry swings...

Apr 27, 2021

A Listening Anagram

Rearrange the letters in “listen” and what does it spell? Can you remember a time when you were taught how to listen? Few of us can, even...

Sep 29, 2020

Listen More. Direct Less.

This is one of the great paradoxes of leadership. As human beings we are hard-wired for action, but listening feels like the opposite of...

Jan 22, 2020

Leadership Influence: Lead with Empathy

If there is a single attribute essential for a leader, it is the habit of listening for understanding. Why? Because people do not care...

Nov 28, 2017

The Perils of Fuzzy Communication

I have worked with individuals and teams for many years, and have always been puzzled by how a group of individuals with core values of...

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